To determine the most suitable treatment program for your individual needs, we encourage you to contact our recovery advisors. All consultations are provided free of charge and maintained with strict confidentiality. Please call (866) 468-5358 to start a complimentary assessment. During this consultation, we will discuss your concerns and preferences regarding treatment settings and methodologies, including 12-step versus non-12-step programs, holistic treatment, substance abuse programs, mental health, and gender-specific options. Following your assessment, we will provide tailored recommendations that address your individual treatment needs. Below are some frequently asked questions about the addiction treatment process.

You’ll speak with experienced recovery specialists who are compassionate, knowledgeable, and will not only answer any questions you may have but also have the experience to guide anyone struggling with addiction and mental health issues. Our compassionate and knowledgeable admissions team truly cares about client outcomes and is focused on saving and changing lives. 

In most cases, addiction treatment centers fail before a patient even walks through the door. 

Not due to clinical or medical care. But modern behavioral health treatment is not a one-size-fits-all solution. At Starbridge Recovery, we know that each client is unique and requires a treatment plan tailored to their individual needs. 

But they fail because of weak admissions leadership. Knowing that the first phone call determines whether someone lives or dies has been the reason that drives us to offer the best care from the moment anyone suffering from substance abuse or mental health makes the life-changing decision to take the first step and make the call that will change their lives.

Yes. We accept most major insurance providers. Call our recovery advisors for free verification of your insurance benefits. Call our admissions team (866) 468-5358 today. Your health insurance could cover the cost of treatment. We work directly with most insurance companies to determine your coverage and maximize your benefits.

In order to provide the level of treatment our clients have come to expect, we do not permit cellphones in our detox or residential facilities. If you bring a mobile phone, staff will securely store your device until it is permitted for use.

You can arrange visits during business hours. Our treatment team will manage these visits.

You will need to request medical leave under the Family Medical Leave Act (FMLA). You could receive up to 12 weeks off as a leave of absence under the Family Medical and Leave Act (FMLA).

You do not need to let your employer know you are receiving treatment for substance use or mental health reasons. Call our admissions team at (866) 468-5358 to help guide you through the presses.

We accept payments from most major insurance carriers. Depending on your level of insurance, you may be responsible for covering a portion of your treatment. If you’re not sure about your insurance coverage, a member of staff will help you contact your insurance company to find out. We also provide additional payment options to underinsured or uninsured clients.

The length of stay depends on your personal treatment needs and the level of your insurance coverage. You will have full say in the decision with your clinical team. Our priority is for you to receive the most in-depth treatment for your personal needs.

Upon your arrival, one of the behavioral health technicians (BHT) will greet you and assist with your belongings. Afterward, you will be taken to a private room so you can sign a consent for treatment. This document is important, as it grants us permission to treat your alcohol or substance use disorder. There will be an orientation after that.

Yes, every client will talk with a board-certified physician. Additionally, clients have access to a range of other clinical and medical professionals.